‘Training My Replacement’: Inside a Call Center Worker’s Battle with Artificial Intelligence

“This AI is getting really crazy. The voices of Charlamagne tha God, host of the nationally syndicated radio show “The Breakfast Club,” and his guests Mandia B and WeezyWTF filled Ylonda Sherrod’s car as she sped down Interstate 10 in Mississippi during her daily commute. Her favorite radio show was about artificial intelligence, specifically an […]